Within the Department of Corrections, is responsible for various correctional programs as assigned, such as community service activities, institutional training, classification and treatment programs, offender grievances, institutional hearings, roster management for major institutions, contracted chemical dependency treatment services, deaf inmate program services, auditing of correctional programs, HQ intelligence and investigations, canine or; administers an investigative/intelligence operation at a major institution.  Some positions may supervise lower level staff.

This is the entry level of the series. In the Department of Corrections, serves as a manager of the department’s community and citizen involvement program at an institution with 500 or less registered volunteer staff.  Primary responsibility is acting as a liaison between the community and institution on community involvement issues, volunteer administration, which includes volunteer recruitment, providing technical assistance to staff and management on the use of volunteers, providing mandatory training to volunteers, maintaining records for accountability, coordinating projects utilizing community or offender volunteers, and preparing reports.

Implements and maintains a comprehensive program for volunteers in accordance with legislative requirements and agency policies and procedures; 

Establishes and maintains effective recruiting contacts and sources including protected groups and special interest groups; recruits, interviews, and evaluates volunteer applicants; recommends applicant placement; orients new volunteers; trains existing volunteers; conducts exit interviews for regular volunteers;  

Prepares written and oral reports and presentations; drafts procedures and guidelines;  

Evaluates and recommends program proposals;  

Maintains program records to ensure accountability;

Serves as agency liaison to various special interest groups and advisory councils; directs and performs internal and external public relations responsibilities, including, but not limited to, speeches, tours, media-agency liaison, and public service announcements;  

Coordinates conferences or meetings, including publicity, printing, conference program planning mailings, design of flyers, and providing of technical assistance;  

Meets with and assists community officials in development of community projects that can be completed by or initiated by offenders under the department's supervision; establishes contacts with elected or appointed local officials and charitable organizations; coordinates involvement of private business and governmental agencies, providing job or career planning opportunities for offenders;  

Leads and/or directs inmate/offender organizational groups;  

Performs other related duties as required.

There may be instances where individual positions must have additional licenses or certification. It is the employer’s responsibility to ensure the appropriate licenses/certifications are obtained for each position. 

A Bachelor's degree and two years of paid or unpaid professional experience in volunteer program administration, public information/relations, personnel administration or criminal justice 

A Master's degree will substitute for one year of experience 

Additional qualifying experience may be substituted, year for year, for education.