The information contained on this page is a general description of the IT Professional Structure job family and level noted. The hiring agency or institution maintains positions descriptions with the specific duties and required qualifications for individual positions.

Allocation criteria for classified IT job families and levels is found in the IT Professional Structure Evaluator’s Handbook.

Work that involves monitoring the software engineering processes and methods used to ensure quality. QA is a supporting process that has to provide the independent assurance in which all the work products, activities and processes comply with the predefined plans. The methods by which this is accomplished are varied and may include ensuring conformance to one or more standards such as ISO 9000 or a model such as CMMI. QA encompasses the entire software development process, which includes processes such as requirements definition, software design, coding, source code control, code reviews, software configuration management, testing, release management and product integration.

• Able to apply advanced knowledge of a wide range of principles, concepts and practices in the assigned area(s) gained through extensive experience and skill in applying this knowledge to complex work assignments.
• Independently works on all levels of an assignment (including most complex) and provides guidance to lower level staff on complex issues.
• Devises methods and processes to analyze/evaluate problems.
• Able to translate complex nuances to others.
• Able to complete complex tasks using advanced knowledge and skill, including developing new processes and working with internal and external customers and stakeholders.
• Able to improve processes; focus on broader issues.
• Able to see the holistic view of situations in order to complete tasks.
• Provides practical/relevant ideas and perspectives on process or practice improvements that may be easily implemented.
• Able to employ maxims (i.e. applied theory) for guidance, that adapt to the situation at hand.
• Recognized as a resource to others.

There may be instances where individual positions must have additional licenses or certification. It is the employer’s responsibility to ensure the appropriate licenses/certifications are obtained for each position.

Persons legally authorized to work in the U.S. under federal law, including Deferred Action for Childhood Arrivals recipients, are eligible for employment unless prohibited by other state or federal law.

Recruitment announcements will specify the specific desirable qualifications for the posted position.

New classification, adopted 06/13/2019, effective July 1, 2019.

Revised Legal Requirements; effective June 6, 2024, due to adopted legislative action.