Serves as one of the Department of Information Services (DIS) designated statewide authorities and senior technical experts for a statewide enterprise infrastructure responsible for the engineering, design, architecture, operations and maintenance of a statewide enterprise system. These systems serve the mission critical applications of multiple agencies at the state, county, and local jurisdictions in addition to education and tribal communities. Enterprise is defined as a large-scale statewide telecommunications and computing environment that includes wide area networking, client server and mainframe computing, storage management, IT security, data center facilities and telephony technologies.

This classification is exclusive to incumbents in the Department of Information Services designated in writing by Assistant Directors of DIS. Incumbents engineer, direct and provide solutions for the enterprise system operations, expansion and strategic design of the enterprise infrastructure systems. Incumbents serve as the technical mentor, coach and trainer to the highest technical staff in DIS and other state agencies in solving mission critical system problems. Incumbents may supervise others.

Incumbents have comprehensive knowledge of enterprise systems that are provisioned for use by all levels of state government including state agencies, cities, counties, educational and tribal communities. Incumbents have advanced business knowledge and technical expertise to assess and make decisions regarding the overall impact of enterprise operations when designing the implementation of a new system, upgrade or modification. Incumbents have advanced specialized knowledge of the statewide enterprise infrastructure technologies to include engineering, architecture, strategic design, integration, and operations. Decisions made by incumbents directly affect long-range strategic planning, design, implementation and modification to the enterprise which services mission critical applications of multiple state and local government agencies.

Incumbents are accountable for the enterprise technical planning, design, architecting and decision making. Incumbents serve as the spokesperson for statewide enterprise, infrastructure and operations as well as make commitments on behalf of DIS and the State of Washington. Incumbents recommend purchasing decisions which exceed $2 million. Incumbents serve as the designated technical authority responsible for representing the State of Washington when engaging and partnering with vendors to provide innovative solutions for the statewide enterprise. Incumbents manage, maintain and monitor over $2 million dollars in hardware infrastructure, software licensing and vendor support for various enterprise statewide contracts.

Serves as the state enterprise architect for one of the following enterprise systems: enterprise computing systems, enterprise data base, enterprise network, enterprise applications and the enterprise security systems;

Evaluates, engineers, designs, implements and provides innovative solutions for statewide enterprise systems and for the support of infrastructures and connections;

Supports enterprise systems hardware, operating system, network, and infrastructure provisioned for use by multiple agencies across state government;

Develops strategic planning and policies for the statewide enterprise;

Leads strategic business initiatives and legislative mandates for the statewide enterprise;

Directs and mentors staff that have been designated as the highest level of technical experts within their agency who have responsibility for supporting a system within their agency;

Assembles, leads, and manages a team of the highest level experts from multiple agencies to develop requirements across the state enterprise (including cities and counties); provides leadership and direction to cross-agency expert technical teams to identify, research, evaluate and recommend enterprise system emerging technologies; makes recommendations to executive management impacting the state enterprise systems and emerging technologies;

Leads statewide efforts and partners with vendors to provide innovative solutions for the statewide enterprise;

Manages, maintains, and monitors software licensing and vendor support for enterprise statewide contracts; recommends financial investments and expenses directly related to the multi-million dollar enterprise infrastructures for the network, firewall, gateway, mainframe, servers structures, etc.;

Modifies enterprise system’s infrastructure to accommodate the technical requirements provided by multiple agencies; develops and distributes communication to all government agencies pertaining to the impact of modifications to the infrastructure;

Serves as the key point of contact with vendors and agency technical staff to solve high risk enterprise system problems which may include outages, failures, security breaches, business continuity or disaster recovery issues, emergencies that impact citizens or situations that present high financial risk to the State of Washington; determines, develops and implements solutions in these situations of high risk and potential liability;

Makes presentations and recommendations to executive level management, Customer Advisory Board (CAB) and Information Services Board (ISB) for projects and infrastructure that support enterprise email, archiving, active directory, security perimeters, and network services;

May supervise or direct the work of others.

Knowledge of: Complex statewide enterprise systems and emerging new technologies; customer requirements; system technologies; policies and procedures for integration, testing, modification, maintenance and performance monitoring; policies and standards of the Information Services Board.

Ability to: Engineer, design and support statewide enterprise infrastructures; provide technical expertise to executive and senior-level management on enterprise architecture issues; coach and mentor high-level technical experts; make large-scale purchasing recommendations.

There may be instances where individual positions must have additional licenses or certification. It is the employer’s responsibility to ensure the appropriate licenses/certifications are obtained for each position.

Masters Degree in computer science or related degree and four years of consultative, administrative, or supervisory experience in information technology analysis, system maintenance, or troubleshooting/problem resolution experience, or analyzing, designing, or programming computer systems applications or databases.

OR

Bachelor’s degree including 9 semester or 15 quarter hours of computer science courses and six years of consultative, administrative, or supervisory experience in information technology analysis, system maintenance, or troubleshooting/problem resolution experience, or analyzing, designing, or programming computer systems applications or databases.

OR

Four years experience as an Information Technology Applications/Systems Specialist 6 including direct support of an enterprise system with consultative, administrative, or supervisory experience in information technology analysis, system maintenance, network analysis or troubleshooting/problem resolution experience, or analyzing, designing, or programming computer systems applications or databases.

Equivalent education/experience.

New Class: January 12, 2007
New class code: (formerly 03288) effective July 1, 2007