Positions at this level administer, coordinate, and evaluate all aspects of conference center programs, support services, and facility services for events and activities.  Incumbents typically supervise staff, develop, revise, implement and administer procedures, standards, priorities, and deadlines for new and existing programs, resolve conflicts between internal and external customers, and have extensive contact with public, faculty, staff, event organizers, contractors, event sponsors, and others.

Administers the food services and janitorial/linen contracts; 

Inspects meeting areas, performance venues, housing, and dorms to set priorities for maintenance;  

Coordinates and oversees contracted services, i.e., carpet and drapery cleaning;  

Oversees and supervises the conference reservation program;  

Reviews evaluations and comments of groups to monitor quality of service;  

Discusses/resolves issues/problems with operations and management of facilities;  

Prepares and maintains administrative and business reports, records, comprehensive plans, summaries, and recommendations;  

Prepares budget requests and provides budgetary advice and information to higher-level staff;  

Monitors budget, reviews income, expense, statistical, and budget status reports; provides financial status information to higher-level staff;  

Coordinates and controls inventory of expendable items;  

May design and implement publicity activities to promote program to internal and external customers;  

May supervise lower level staff;  

Performs other work as required.

There may be instances where individual positions must have additional licenses or certification. It is the employer’s responsibility to ensure the appropriate licenses/certifications are obtained for each position. 

Persons legally authorized to work in the U.S. under federal law, including Deferred Action for Childhood Arrivals recipients, are eligible for employment unless prohibited by other state or federal law.

Positions typically require four years of college education including course work in public administration, business administration, hotel management, public relations, or park/resource management and four years of related work experience or certification as a Certified Meeting Professional (CMP).