In a training capacity and under close supervision, examines and/or assists in the investigations of applications and other documentation for liquor or gambling licenses. Issues a variety of gambling licenses and Class III Gaming certifications or approves issuance of certain liquor licenses, corporate and limited changes, interim licenses, and 60-day temporary licenses.

This is an in-training class designed to provide guidance, training opportunities and experience. Incumbents will be required to successfully complete a 12-month training program before advancing to the next level.

Learns to interpret and apply basic knowledge of laws, rules, policies and procedures affecting gambling or licensing; 

Assists in managing an ongoing assigned caseload of investigations for liquor license applications; prepares reports for review prior to providing a recommendation of approval, commitment, or denial of a liquor license;  

Conducts oral and written license/permit applicant interviews to determine eligibility; 

Provides basic guidance and information regarding individual licenses/certifications, permits, approval, changes, fees, and basic financial and criminal background investigations/processing; 

Reviews gambling or liquor license applications, criminal history, personal information, and other additional information such as financial statements, loan documents, bank statements, leases, purchase and sale agreements, closing documents and numerous legal documents for completeness and accuracy; 

Reviews and evaluates supporting information and/or documents required for conducting criminal and financial background investigations, reviews FBI fingerprint cards and forwards them to the FBI for evaluations; 

Types or drafts correspondence for additional documentation; prepares reports for review; 

Reviews, detects, and investigates discrepancies and clarifies application information through telephone inquiries and correspondence; recognizes need for a more extensive investigation; 

Determines and processes fees and/or refunds on voluntary withdrawals, administrative closures, license class upgrades, and/or denial of license applications; 

Performs other duties as required.

Knowledge of:  departmental programs, laws, regulation, polices and procedures; research methods, data collections, correspondence preparation and guidelines; business technology; basic office practices. 

Ability to:  read, understand, and interpret laws, policies and procedures, rules, and regulations; Communicate effectively and maintain courteous attitude with public and agency staff; follow written and oral directions; read, comprehend, interpret, and analyze application information in accordance with established procedures; write clearly; analyze multiple documents; establish priorities and meet multiple deadlines.

There may be instances where individual positions must have additional licenses or certification. It is the employer’s responsibility to ensure the appropriate licenses/certifications are obtained for each position.

Completion of two years of college or business school with major study in finance, business or public administration, economics, law, accounting, or closely allied field.

OR 

One year of experience providing assistance (i.e., inquiries, processes, complaints, problems) to applicants, employees and/or other individuals.