The Program Administration, License Investigation, License Processing, and Customer Service Units review and report on all license applications, permit applications, and business modification requests from current license holders; approve all liquor and cannabis license and permit applications and renewals except those involving extensive investigation or requiring a board decision; maintain official licensing records and make documents available for court, administrative action, and public records requests; and provide licensing information for applicants and the general public.

The Liquor and Cannabis Board (LCB) establishes policies for the regulation of alcoholic beverages, tobacco, and vapor products, and cannabis throughout the state. Activities funded in this category include costs for the overall management of agency employees, and oversight of administrative and policy duties.

The Enforcement Division protects and serves the public by striving to ensure legal acquisition and responsible use of alcohol, tobacco, vapor and cannabis. This is achieved primarily through educational efforts and enforcement operations. Educational efforts include: liquor and cannabis law briefing materials and education for licensees and staff; technical assistance visits; liquor and cannabis law training for law enforcement officers; partnerships with community/prevention groups; and licensing support. Enforcement operations include: premises visits; compliance checks; undercover operations; joint patrols with local law enforcement; emphasis at locations of strategic interest; regulatory enforcement; investigation of citizen/law enforcement complaints; alcohol and cannabis related serious injury accident investigation; enforcement of payment of taxes for beer, wine, and cannabis; enforcement of payment of spirit fees; and acting as a contractor of the FDA to inspect tobacco and vapor retailers.